Welcome to Patient Online Booking with proRAD Medical Imaging.

Thank you for choosing Patient Online Booking to make and request appointments at proRAD to manage your appointments using your mobile device or desktop computer.

About these Terms of Use

Patient Online Booking is provided by proRAD Medical Imaging and powered by Aura Care Connect, a Comrad product.

By using Patient Online Booking to make or request appointments, you agree to these Terms of Use and the PRC Privacy Statement. These terms form a contract between you and proRAD. We continually strive to improve our products and processes, which may require updates to these Terms of Use. Please note that changes will not apply retroactively. If you do not agree with the updated terms, we kindly ask that you discontinue using Patient Online Booking.

Privacy

We are committed to protecting your privacy and complying with applicable privacy and health records laws. When collecting, handling, and using your personal information in connection with your use of Patient Online Booking, we adhere to the proRAD Privacy Policy. You can review the current Privacy Policy at prorad.com.au

Using Patient Online Booking

Disclaimers and Acceptable Use

You are responsible for your use of Patient Online Booking, as well as your medical affairs and record keeping. Any medical and treatment decisions should be based on independent professional medical advice.

Please note that Patient Online Booking and any information or content received from us should not be relied upon for critical, emergency, or acute care circumstances. It is not a substitute for professional medical advice, diagnosis, treatment, or judgment. When accessing or using Patient Online Booking, please ensure that you do not engage in any unlawful, defamatory, or harmful conduct. Respect the rights of others, including their intellectual property and confidentiality rights. Negative impacts on other users’ access and use of Patient Online Booking should be avoided.

Availability and accuracy of information

While we strive to meet our patients’ needs, we cannot guarantee that Patient Online Booking will always be accurate, defect-free, or compatible with other systems or services. Temporary suspensions of access may occur for upgrades or modifications. Our aim is to provide the Patient Online Booking and associated products and services in a timely, accurate, suitable, and quality manner.

Liability

Patient Online Booking should be used for purposes permitted by these Terms of Use or as otherwise authorized by us.

To the extent permitted by law, we, our licensors, suppliers, and other third parties mentioned in these Terms of Use are not liable for any loss, cost, damage, or injury arising from the provision or use of Patient Online Booking.

Any express or implied guarantees, warranties, representations, or other terms not contained in these Terms of Use are excluded.

We are not liable for any indirect, incidental, special, or consequential damages or loss arising from accessing and using Patient Online Booking, including loss of information or damage to systems. If any guarantee, warranty, term, or condition implied by legislation applies and liability for breach cannot be excluded but can be limited, our liability is limited to the re-supply of services or payment for the cost of re-supplying services.

General
These Terms of Use are governed by the laws of Victoria Australia, and any disputes are subject to the exclusive jurisdiction of the courts of Victoria Australia. If any part of these Terms of Use is invalid, unenforceable, or illegal, the remaining provisions will continue to apply.

You may not assign or transfer these Terms of Use without our prior written consent. We may assign our rights and obligations under these Terms of Use at any time without notice.

Contact us
If you have any questions or need to contact us regarding Patient Online Booking, please visit the button bellow.

Thank you for using Patient Online Booking. We appreciate your cooperation and look forward to working with you at proRAD medical imaging.